APPOINTMENTS

Book by phone

All surgeries are by appointment only. Patients should be able to see a doctor within 48 hours for a routine appointment. To make an appointment, please telephone 020 3049 2345 or call in personally. 

Routine consultations are for 10 minutes. If you feel you need to spend longer with the clinician, please inform the receptionist at the time of booking.

  • If you are late you may be asked to make a new appointment.
  • If you are unable to keep your appointment, please let us know as soon as possible so that another patient can be seen in your place.
 

Book by Online Access

Patient Access is available to ALL our registered patients.  Once registered, you can book your appointment(s) online.

To register for this service, click the green Register button below.

If you're already registered, click the orange Sign in button below to book your appointment(s).

If you're having any difficulties using Patient Access please click here

For more information on Patient Access, please click here or click on the dedicated Patient Access Menu above.

 

Book by Voice Connect

Benefits:
The system allows you to book, cancel or even check the time of an appointment. It's simple to use and available 24/7.

Requirements:

  • Touch tone phone
  • Your contact telephone number
  • Your date of birth

Procedure:
Select the automated booking service option when you call the surgery and follow the simple instructions.

 

Book face-to-face

You can also book your appointment face-to-face by visiting the practice during our opening hours.

 

Urgent Appointments

When requesting an urgent appointment you will be offered a telephone consultation as an alternative. If you feel your problem may be addressed by speaking to a doctor on the telephone, a doctor will call you back between morning and afternoon surgeries. If you prefer to come in and see the doctor, please make this clear to the receptionist.

 

Other Appointments

Private insurance medicals and medical examinations for other purposes require a 20-30 minute appointment and take place at the end of a morning session. It is therefore helpful if you explain your needs to the receptionist when making such an appointment.